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Crafting an exceptional guest experience for a luxury hotel brand

B2B and B2C promotional materials and advertising

Fairmont Raffles Hotels International (FRHI) is a global hotel management company based in Toronto, Canada, with a portfolio of over 100 hotels and resorts in more than 30 countries.

FRHI manages some of the world’s most renowned hotels and resorts — from historic landmarks like The Savoy in London and The Plaza in New York, to modern city destinations, like Le Royal Monceau Raffles, Paris.

I worked for over 3 years at Goods & Services branding in Toronto, Canada, who have worked with FRHI since 2005.

My work on FRHI encompassed all 3 brands, working on comms for properties across 4 continents, for both B2C and B2B audiences.